Warranty Information

Warranties That Protect Your Investment

Gold Star Roofing stands behind every project we touch. We provide a 5-year workmanship warranty as standard, and your materials are protected through manufacturer warranties that vary by product line and system.

Request Warranty Details

Submit your info and we’ll send warranty details for your roofing or exterior project.

5-Year Workmanship Warranty

Every job we complete includes a 5-year workmanship warranty covering installation-related issues on the scope of work we performed. If something isn’t right due to workmanship, we’ll make it right—fast, clear, and professional.

  • Applies to: roofing installs/repairs, flashing work, penetrations, ventilation components, and exterior work we touch.
  • What you get: responsive support, documented resolution, and workmanship-backed corrections where applicable.
  • Upgrade options: extended workmanship coverage may be available depending on system, project type, and manufacturer requirements.
Austin Texas five year workmanship warranty
Austin Texas lifetime manufacturer warranty roof

Manufacturer Warranties

Roofing materials and exterior products typically include manufacturer coverage (often ranging from limited lifetime to enhanced system warranties). Coverage depends on the product line, installation specs, ventilation requirements, and whether additional warranty registration steps apply.

  • Varies by system: asphalt shingles, metal roofing, tile systems, TPO/commercial membranes, siding products, and accessories.
  • What we do: confirm product selections, install per manufacturer specs, and help ensure the correct documentation is in place.
  • Important: manufacturer terms can change and may require specific components, intake/exhaust balance, and approved details.

What’s Typically Covered

  • Installation workmanship issues tied to the scope we performed
  • Manufacturer material defects (per manufacturer terms)
  • System warranty upgrades when eligible and properly registered
  • Documentation support for warranty-related questions

What’s Typically Not Covered

  • Damage from new storms, hail, wind events, falling trees, or impact
  • Improper modifications by other trades after completion
  • Neglect, clogged drainage/maintenance issues, or standing water (where applicable)
  • Normal aging, cosmetic wear, or color variance (per manufacturer terms)

Warranty FAQ

How do I start a warranty request?

Call us at 512-819-1363 or submit the form above. We’ll confirm project details, review photos if needed, and schedule an inspection when appropriate.

Do you provide warranties on repairs too?

Yes—work we perform is covered under our workmanship warranty, tied to the specific repair scope completed.

Do you register manufacturer warranties?

When registration is required or recommended for your product/system, we’ll guide the process and help confirm the documentation needed. Final warranty terms remain subject to the manufacturer’s policies.

Can I upgrade the workmanship warranty?

In many cases, yes. Upgrade availability depends on system type, manufacturer requirements, and project scope. Ask us and we’ll outline the options for your property.

Why Choose Gold Star Roofing for Warranty-Backed Work?

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Clear Documentation

We keep scopes, photos, and project details organized so you’re never guessing what was done or what’s covered.

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Best-Practice Installation

We install to manufacturer standards and proven field practices—details matter when it comes to performance.

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Responsive Support

If you ever need help, you’ll get straight answers and a professional plan—without runaround.